The Managed Tiers

Select the level of proactive IT management that fits your office.

Core Connectivity

Ideal For: Freelancers, Consultants, Remote Workers

The essential foundation for the solo professional.

  • โœ… 24/7 System Health Monitoring: We watch your CPU, Disk, and RAM health so you don't have to.
  • โœ… Managed Antivirus (EDR): Enterprise-grade protection against ransomware and malware.
  • โœ… Automated Patch Management: Windows/macOS updates installed silently overnight.
  • โœ… Remote Support Access: Unlimited remote troubleshooting (M-F, 9am-5pm).
  • โœ… DNS Filtering: Blocks malicious websites before they load.
โญ Most Popular

Business Continuity

Ideal For: Small Law Firms, CPA Offices, Design Agencies (2โ€“10 Users)

Total peace of mind for businesses that cannot afford to lose data.

  • Includes EVERYTHING in Core Connectivity, PLUS:
  • ๐Ÿš€ Cloud Backup & Disaster Recovery: We automatically back up your critical files to the cloud. If your laptop is stolen, your data is safe.
  • ๐Ÿš€ M365 / Google Workspace Mgmt: We handle your email user creation, password resets, and security settings.
  • ๐Ÿš€ Priority SLA: Your tickets jump to the front of the line.
  • ๐Ÿš€ Quarterly Strategy Call: A 1-on-1 review to plan your hardware upgrades and budget.

The "What You Get"

A deeper look at the technology securing your home office.

1. The "Golden Image" Standardization

We don't just fix your computer; we optimize it. Every managed device gets our standardized "Golden Image" treatmentโ€”stripping away bloatware, configuring privacy settings, and ensuring maximum performance.

2. Next-Gen Security (EDR)

Old-school antivirus isn't enough anymore. We use Endpoint Detection and Response (EDR) technology. It uses Artificial Intelligence to identify suspicious behavior (like a file trying to encrypt your hard drive) and stops it instantly, even if it's a brand-new virus.

3. The "Silent" Agent

Our lightweight software runs in the background. It fixes common glitches (like a stuck print spooler) automatically, often fixing problems before you even notice them.

Project Services & Add-Ons

Need something specific? We handle one-off projects too.

๐Ÿข New Office Setup

Moving into a new space? We handle the cabling, Wi-Fi installation, and desk setup to get you operational on Day 1.

โ˜๏ธ Cloud Migration

Still saving files to your desktop? We will migrate your data to a secure cloud environment (Google Drive / OneDrive) so you can work from anywhere.

๐Ÿ’ป Hardware-as-a-Service (HaaS)

Don't want to spend $2,000 upfront for a new laptop? Lease a fully managed, high-performance machine from us for a low monthly fee. Includes a full warranty and refresh every 3 years.

Frequently Asked Questions

"Do I have to sign a long-term contract?"

No. We believe in earning your business every month. Our agreements are month-to-month with a simple 30-day notice period.

"Do you support Macs?"

Absolutely. We are a dual-platform shop supporting both Windows 10/11 and macOS environments.

"What if my internet goes down?"

While we can't control your ISP (Comcast/Spectrum), we can talk to them for you. As a managed client, we become the technical liaison so you don't have to sit on hold for hours.

Let's see which plan fits your office.

Book Your Free Network Audit